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privacy policy
Your Privacy Is Important To Us
We recognise that privacy of personal information is important to our customers. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private and confidential.
Your personal information will not be disclosed, exchanged or sold to third parties and will only be used to process your order/s.
Confidence
It is important for us that customers with whom we do business have confidence that we handle all information responsibly. Our organization is Bambooty Pty Ltd ACN 133 043 455 ABN 93 133 043 455 (Bambooty)
The Nature of Bambooty’s Business
We are principally a retailer. Retailing can utilise a number of facilities and functions including shops (off the street and in shopping centres), the Internet, promotional material (using various forms including paper and electronic mail outs), credit and other card systems, lay-by arrangements and reward schemes. As a successful and competent retailer we carry out any or all of these means of business from time to time. We have built an enviable reputation as designers of one of Australia's most stylish and easy to use Nappies, and take pride in servicing our customers.
Obtaining Personal Information
It is necessary to obtain personal information from time to time because of the nature of our business. However, we will not be unduly intrusive, nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.
If you have received any promotional material and no longer wish to receive it, please let us know and we will take you off our distribution list.
Your Access And Control
In accordance with the privacy laws we give you access to all personal information that we ask from you and we expect you to keep your information up-to-date and correct any misinformation. You may access and update your personal information that is held by Bambooty Online.
We Want You To Know
Your personal information is collected to enable us to:
- process your orders and/or
- inform you of special promotions, new catalogues and important changes to Bambooty’s business that may be of interest to you. (Note: you may choose not to receive these types of notifications) and
- improve our services
Only on a need to know basis will some of your information be passed on to our delivery couriers and catalogue mailing houses to enable accurate and timely delivery of your orders and/or promotional materials and catalogues. Where appropriate and allowed by law we may also provide information to our collection agency.
Your Say on Your Privacy
If you have a particular concern or query about your personal information held by us you should contact our customer service at:
Address:
P.O. Box 425
127 Bondi Road
Bondi NSW 2026
Phone: 0433 737 362
Email: customerservice@bambooty.com.au
We Reserve The Right
1. to cancel any order, in which case we will:
a. immediately notify this action by e-mail or phone, using the e-mail address or phone number/s provided; and
b. refund the monies paid using the original method received.
2. to take reasonable steps to verify that the order and credit details are bona fide.
3. that all orders are subject to availability of stock.